Privacy Policy

Man and Van Streatham Privacy Policy

This Privacy Policy explains how Man and Van Streatham collects, uses, stores, and protects personal data relating to its customers and prospective customers in the Streatham area. It is intended to be clear, transparent, and compliant with the UK General Data Protection Regulation and the Data Protection Act 2018.

This Privacy Policy applies to all Man and Van Streatham customers and prospective customers in the Streatham area who contact us, request a quote, make a booking, or otherwise use our services.

Data Controller

Man and Van Streatham acts as the data controller for the personal data described in this Privacy Policy. As data controller, we decide what personal data is collected, for what purposes it is used, and how it is processed.

Personal Data We Collect

We collect and process different types of personal data in the course of providing our services. This may include the following categories of information:

Identification and contact details: name, address, moving addresses, and other contact details you provide to us when requesting a quote or booking a service.

Service and booking information: details of your move or transport job, such as collection and delivery locations, property access details, preferred dates and times, inventory descriptions, and any special instructions you choose to provide.

Communication records: information contained in your communications with us, such as enquiries, complaints, feedback, and any related correspondence conducted by phone, messaging services, or other means.

Billing and payment information: records of services ordered, invoices issued, payment status, and limited payment-related information necessary for accounting and financial records. We do not store full card details where third-party payment processors are used.

Technical and usage information: limited technical information that may be generated by your use of our website or online forms, such as date and time of access and basic device or browser information, where applicable.

How We Collect Personal Data

We collect personal data directly from you when you contact us, request a quote, make a booking, or communicate with us about our services. This may occur by phone, through online forms, messaging services, or in person.

We may also generate data about you when we record details of the services we provide to you and the communications we have with you.

Purposes and Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so under the UK GDPR. The main purposes for which we use your data and the corresponding lawful bases are as follows:

To provide quotes and respond to enquiries: We use your identification and contact details, together with information about your requested move or transport job, to prepare quotes and respond to your questions. The lawful basis is our legitimate interests in responding to potential customers and, where you request a quote or information, taking steps at your request prior to entering into a contract.

To perform and manage our services: We use your personal data to arrange, manage, and carry out your booking, including planning routes, coordinating with drivers, and communicating with you about the service. The lawful basis is the performance of a contract and, where relevant, our legitimate interests in effectively managing our operations.

To manage billing and payments: We process personal data relating to invoices, payments, and accounting records so that we can be paid for the services we provide and meet our financial and tax obligations. The lawful basis is the performance of a contract and compliance with our legal obligations.

To maintain records and handle complaints: We keep records of services provided, communications, and any complaints or disputes in order to improve our services, respond to issues, and defend our legal rights. The lawful basis is our legitimate interests in managing our business and protecting our legal position.

To send relevant service-related communications: We may contact you with service updates, booking confirmations, or important information about your move. The lawful basis is the performance of a contract and our legitimate interests in ensuring the service is delivered effectively.

To meet legal and regulatory requirements: We may process your personal data where necessary to comply with legal, tax, or regulatory obligations. The lawful basis is compliance with our legal obligations.

Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

Customer and booking records: We normally keep records relating to quotes, bookings, and services provided for a period that enables us to handle queries, manage any disputes, and meet our accounting and tax obligations. After this period, data is securely deleted or anonymised.

Communication records: Correspondence and enquiry records are retained for a limited time consistent with our need to respond, improve our services, and maintain business records, after which they are deleted or anonymised.

Financial and accounting records: Certain information is retained longer where necessary to meet statutory retention periods for tax, accounting, or other legal requirements.

Data Processors and Third Parties

We may share personal data with trusted third parties who act as data processors on our behalf. These processors are engaged only to the extent necessary to support our services and are required to process personal data in accordance with our instructions and with appropriate security measures.

Types of processors and third parties may include:

IT and hosting providers who support our website, email, and data storage systems.

Payment processors who handle card or electronic payments on our behalf.

Professional advisers such as accountants or legal advisers, where needed to manage our business and comply with legal obligations.

In some cases, we may also share personal data with third parties acting as independent controllers, for example where required by law, in connection with legal claims, or where you have explicitly requested or consented to a particular disclosure.

We do not sell your personal data.

International Transfers

Where any of our service providers or systems involve the transfer of personal data outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with data protection laws. These safeguards may include adequacy regulations applicable to the destination country or standard contractual clauses approved for international data transfers.

Data Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures are designed to ensure an appropriate level of security relative to the nature of the data and the risks associated with processing it.

Your Data Protection Rights

As a data subject under the UK GDPR, you have several rights in relation to your personal data. These rights apply to all Man and Van Streatham customers and prospective customers in the Streatham area, subject to certain legal limitations and conditions.

Right of access: You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data, together with certain additional information.

Right to rectification: You have the right to ask us to correct inaccurate personal data and to complete incomplete information.

Right to erasure: In certain circumstances, you may have the right to request that we delete your personal data, for example where it is no longer needed for the purposes for which it was collected or where you withdraw consent where consent was the lawful basis.

Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances, such as while we are dealing with a request to rectify inaccurate data.

Right to data portability: For data that you have provided to us and that we process by automated means based on consent or contract, you can request to receive it in a structured, commonly used, machine-readable format and ask us to transmit it to another controller where technically feasible.

Right to object: You have the right to object to certain types of processing carried out on the basis of our legitimate interests, on grounds relating to your particular situation. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms or where processing is required for legal claims.

Rights relating to automated decision-making: We do not carry out automated decision-making or profiling that produces legal or similarly significant effects about you.

Exercising Your Rights

If you wish to exercise any of your data protection rights or have questions about this Privacy Policy or how we handle your personal data, you can contact us using the usual contact methods made available by Man and Van Streatham. When you make a request, we may need to verify your identity to ensure that your personal data is not disclosed to anyone who does not have the right to receive it.

Complaints

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue. You also have the right to lodge a complaint with the UK data protection supervisory authority, the Information Commissioner's Office, if you believe your data protection rights have been infringed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or our data protection practices. Any revised version will apply from the date it is made available. You should review this Privacy Policy periodically to stay informed about how we protect your personal data.



  • Hunt no further,
    Hunt no further,
    the best storage
    solutions are here!
    BOOK NOW

The Most Efficient Man and Van Streatham Services at Attractive Rates

When you find yourself in need of help when you are moving from one property to another we will be more than happy to be useful to you. Our man and van services are booked by a lot of clients in SW16 and that motivates us to always improve our service and lower our prices. If you decide to call us and learn about our moving services we will give you everything you need for a fast and successful move. Contact our man and van Streatham and receive our priceless help right away!

Save

Save

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Streatham Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 658 Streatham High Rd
Postal code: SW16 3QL
City: London
Country: United Kingdom

Latitude: 51.4140300 Longitude: -0.1245860
E-mail:
[email protected]

Web:
Description: Make sure your moving process in Streatham SW16 goes without any hiccups by hiring our terrific removal services! Call us and get a free quote!
Back To Top